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Terms & Conditions
Orders & Pricing
Prices are shown in AED and include 5% VAT. An order is confirmed once you receive our confirmation email that’s when the contract is formed. We may cancel an order due to stock issues, pricing errors, or suspected fraud, with a full refund.
Payment
We accept cards, bank transfer, cash on delivery, and Tabby instalments. Approved trade accounts get NET 30/60 terms; overdue invoices accrue 1.5% monthly interest. We never store your card details.
Delivery
Standard delivery is 2–4 business days, free over AED 200. Express and same-day options are available in Dubai/Abu Dhabi. Risk passes to you on delivery; title passes once payment clears. You’re responsible for giving us a correct delivery address.
Trade Accounts
Registered UAE businesses can apply for a trade account for bulk pricing and credit terms. Approval, credit limits, and minimum order values are set at our discretion. Email Faqent@faqent.ae to apply.
Fair Use
Don’t use this site for fraud, scraping our data, impersonation, or reselling in breach of a manufacturer’s dealer policy. All content and branding on this site belongs to Faqihi Enterprises LLC or its licensors.